at intake, ask people how much time they want to spend on observing
- - state their relation to the object in observation ? (how carefull should we be in handling/investigating?)
options in frameworks for observation
personify an abstraction - from aski to developer language?
- - thick description
- - the common sense of software
- - portraiture - imaging software (sketch, drawing, painting, photography, graphical represetntation etc)
- - peripheral listening