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at intake, ask people how much time they want to spend on observing
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- state their relation to the object in observation ? (how carefull should we be in handling/investigating?)
options in frameworks for observation
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- thick description
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- the common sense of software
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- portraiture - imaging software (sketch, drawing, painting, photography, graphical represetntation etc)
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- peripheral listening
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personify an abstraction - from aski to developer language?