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at intake, ask people how much time they want to spend on observing
- state their relation to the object in observation ? (how carefull should we be in handling/investigating?)
options in frameworks for observation
personify an abstraction - from aski to developer language?
- thick description
- the common sense of software
- portraiture - imaging software (sketch, drawing, painting, photography, graphical represetntation etc)
- peripheral listening